Senior Business Analyst

About the Customer

The customer works on a modern, cloud-native platform that provides core systems for insurers, including policy administration, underwriting, and claims management.

The platform is designed to enhance agility, efficiency, and innovation for insurance companies. It offers features such as real-time data access for high-quality reporting and advanced analytics, and supports rapid product launches and updates.

The client is focused on reimagining and reinventing technology for insurance, one of the world’s largest and most technologically neglected industries.

Overall, they aim to provide insurers with a flexible and scalable platform that streamlines operations, enhances customer experiences, and supports growth and success in a rapidly changing industry.

About the Opportunity

We are looking for a Senior Business Analyst to join a customer-facing implementation team working on large-scale insurance platform implementations. The role focuses on supporting enterprise insurance clients during the migration and implementation of a SaaS underwriting and quoting platform, ensuring complex business requirements are accurately captured, defined, and translated into technical and data solutions.

Implementation projects are long-term and involve close collaboration with client stakeholders, Solution Architects, Developers, and Project Managers.

Requirements:

• 5+ years of Property & Casualty and / or Life & Health experience, preferably at an insurance carrier or an insurance software provider with a focus on policy administration functionality.
• Experience on Policy Admin Systems in a Technical BA role (experience on configurability of all the components on PAS). 
• Insurance experience on Accident & Health Lines of Business.
• Detailed knowledge of insurance principles, terminology, workflows, customs and practices.
• Detailed knowledge of common insurance reporting needs.
• Understanding of and ability to map data interactions among systems.
• Effective question framing to elicit and clarify requirements.
• Excellent organizational skills for requirements tracking.
• Excellent presentation skills.
• Excellent written and oral communication skills.
• Excellent analytical ability.
• Experience working with both IT and business executives.
• Ability to collaborate with clients and the customer`s team members of various roles as well as work independently on requirements-related tasks.
• Experience in enterprise SaaS insurance companies.

Nice to have:

• CPCU, AINS, AIC, ARM, AU, CLU designations.
• BA certification (e.g, CBAP).
• Experience with enterprise-level project management tools like Jira.
• Project management experience and expertise.
• English level: Upper intermediate

Responsibilities:

• Own the entire requirements lifecycle: elicit, organize, clarify, write, track, and validate.
• Translate client-provided content into system requirements.
• Display Subject Matter Expertise with Property & Casualty and/or Life & Health industries.
• Be an active member of the project team: run Show and Tells with the client to demonstrate progress made on requirements, drive requirement working sessions, and participate in stand-ups to communicate progress.
• Perform initial rounds of Quality Assurance testing to validate delivered requirements against your specifications.
• Use, with the opportunity to develop or improve, requirement templates.
• Drive client satisfaction and follow-on business by demonstrating the highest professional standards as a business analyst.

Important:

Please be advised that you should be ready to overlap with the team working in the Pacific time zone.